Regulations
TERMS AND CONDITIONS OF THE ONLINE STORE
audycka.com
GENERAL PROVISIONS
ELECTRONIC SERVICES IN THE ONLINE STORE
CONDITIONS FOR CONCLUDING THE SALES CONTRACT
METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT
COST, METHODS AND DELIVERY DATE AND PRODUCT RECEIPT
PRODUCT COMPLAINT
EXTRAJUDICIAL WAYS OF EXAMINING COMPLAINTS AND INVESTIGATING CLAIMS AND RULES OF ACCESS TO THESE PROCEDURES
RIGHT TO WITHDRAW FROM THE CONTRACT
PROVISIONS CONCERNING ENTREPRENEURS
PERSONAL DATA IN THE ONLINE STORE
FINAL PROVISIONS
The www.sklepshoper.pl Online Store cares for the rights of consumers. The consumer may not waive the rights conferred on him by the Consumer Rights Act. Contract provisions less favorable to the consumer than the provisions of the Consumer Rights Act are void, and the provisions of the Consumer Rights Act apply in their place. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights under their mandatory provisions of law, and any possible doubts should be explained in favor of the consumer. In the event of any non-compliance of the provisions of these Regulations with the above provisions, priority is given to these provisions and should be applied.
1. GENERAL PROVISIONS
1.1
The Online Store available at the internet address www.karolinaaudycka.pl is run by Karolina Audycka conducting business activity under the company Bag's Philosophy Karolina Audycka entered in the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister competent for economy, having: address of place of business and delivery address: ul. Poznańska 7, 12-100 Szczytno, NIP 745-175-88-72, REGON 281417452, e-mail address: karolina@karolinaaudycka.pl, phone number: 606798253
1.2
These Regulations are addressed to both consumers and entrepreneurs using the Online Store, unless a given provision of the Regulations provides otherwise and is addressed only to consumers or to entrepreneurs.
1.3
The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Service Provider. Personal data is processed for purposes within the scope and based on the principles set out in the Regulations of the Online Store. Providing personal information is voluntary. Any person whose personal data is processed by the Service Provider has the right to inspect their content and the right to update and amend it.
1.4
definitions:
1.4.1
WORKING DAY - one day from Monday to Friday, excluding public holidays.
1.4.2
REGISTRATION FORM - a form available in the Online Store that allows you to create an Account.
1.4.3
ORDER FORM - Electronic Service, an interactive form available in the Online Store enabling placing an Order, in particular by adding Products to the electronic basket and determining the terms of the Sales Agreement, including the method of delivery and payment.
1.4.4
CUSTOMER - (1) a natural person with full legal capacity, and in the cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality, which the law confers legal capacity; - who has concluded or intends to conclude a Sales Agreement with the Seller.
1.4.5
CIVIL CODE - the Civil Code Act of April 23, 1964 (Journal of Laws of 1964 No. 16, item 93, as amended).
1.4.6
ACCOUNT - Electronic Service, marked with an individual name (login) and password provided by the Service Recipient, a set of resources in the Service Provider's IT system, in which the data provided by the Service Recipient and information about his Orders in the Online Store are collected.
1.4.7
NEWSLETTER - Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Users using it to automatically receive from the Service Provider cyclical content of subsequent editions of the newsletter containing information about Products, new products and promotions in the Online Store.
1.4.8
PRODUCT - a movable item available in the Online Store that is the subject of the Sales Agreement between the Customer and the Seller.
1.4.9
REGULATIONS - these regulations of the Online Store.
1.4.10
ONLINE STORE - the Service Provider's online store available at the Internet address: www.sklepshoper.pl on the Shoper store platform.
1.4.11
DEALER; SERVICE PROVIDER - Karolina Audycka running a business under the company Bag's Philosophy Karolina Audycka entered in the Central Register and Information on Economic Activity of the Republic of Poland kept by the minister competent for the economy, having: address of place of business and address for delivery: ul. Poznańska 7, 12-100 Szczytno NIP 7451758872, REGON 281417452, e-mail address: karolina@karolinaaudycka.pl, phone number: 606798253
1.4.12
SALE AGREEMENT - a Product sales contract concluded or concluded between the Customer and the Seller via the Online Store.
1.4.13
ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Service User via the Online Store.
1.4.14
SERVICE USER - (1) a natural person with full legal capacity, and in the cases provided for by generally applicable provisions also a natural person with limited legal capacity; (2) legal entity; or (3) an organizational unit without legal personality, which the law confers legal capacity; - using or intending to use the Electronic Service.
1.4.15
CONSUMER RIGHTS ACT, ACT - the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
1.4.16
ORDER - Customer's declaration of intent submitted via the Order Form and directly aiming at concluding the Product Sales Agreement with the Seller.
2. ELECTRONIC SERVICES IN THE ONLINE STORE
2.1
The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter
2.1.1
Account - the use of the Account is possible after completing a total of three consecutive steps by the Customer - (1) completing the Registration Form, (2) clicking the "Create Account" field and (3) confirming the desire to create an Account by clicking the confirmation link sent automatically to the address provided email. In the Registration Form, it is necessary for the Service Recipient to provide the following Service Recipient's data: name and surname / company name, address (street, house / flat number, zip code, city, country), e-mail address, contact telephone number and password. In the case of Customers who are not consumers, it is also necessary to provide the company name and tax identification number.
2.1.1.1.
The Electronic Account service is provided free of charge for an indefinite period. The Service Recipient has the option, at any time and without giving a reason, to remove the Account (resignation from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: karolina@karolinaaudycka.pl or in writing to the address: ul. Poznańska 7, 12-100 Szczytno, Poland.
2.1.2
Order Form - the use of the Order Form begins when the Customer adds the first Product to the electronic basket in the Online Store. Placing an Order takes place after the Customer completes a total of two subsequent steps - (1) after completing the Order Form and (2) clicking on the Online Store website after completing the Order Form field 'Confirm purchase' - up to this moment it is possible to modify the entered data (including destination should be guided by the displayed messages and information available on the Online Store website). In the Order Form, it is necessary for the Customer to provide the following Customer data: name and surname / company name, address (street, house / flat number, zip code, city, country), e-mail address, contact telephone number and data regarding the Sales Agreement: Product (s), product quantity (s), place and method of delivery of the product (s), method of payment. For customers who are not consumers, it is also necessary to provide the company name and tax identification number.
2.1.2.1
The Electronic Order Form service is provided free of charge and is of a one-off nature and is terminated when the Order is placed via it or when the Customer ceases to place the Order through it.
2.1.3.
Newsletter - the use of the Newsletter takes place after providing the e-mail address in the Online Store tab visible on the Online Store website to which subsequent editions of the Newsletter are to be sent and clicking the "Subscribe" field. You can also subscribe to the Newsletter by checking the appropriate checkbox when creating an Account - upon creating the Account, the Service User is subscribed to the Newsletter.
2.1.3.1.
The Newsletter Electronic Service is provided free of charge for an indefinite period. The Customer has the option, at any time and without giving a reason, to unsubscribe from the Newsletter (unsubscribe from the Newsletter) by sending an appropriate request to the Service Provider, in particular via e-mail to the following address: karolina@karolinaaudycka.pl or in writing to the address: ul. Poznańska 7, 12-100 Szczytno.
2.2
Technical requirements necessary to cooperate with the ICT system used by the Service Provider: (1) computer, laptop or other multimedia device with Internet access; (2) access to electronic mail; (3) web browser: Mozilla Firefox version 11.0 and higher or Internet Explorer version 7.0 and higher, Opera version 7.0 and higher, Google Chrome version 12.0.0 and higher; (4) recommended minimum screen resolution: 1024x768; (5) enabling cookies and Javascript support in the web browser.
2.3.
The Service Recipient is obliged to use the Online Store in a manner consistent with the law and decency, having regard to respect for personal rights as well as copyrights and intellectual property of the Service Provider and third parties. The recipient is obliged to enter data consistent with the facts. The recipient is prohibited from providing illegal content.
2.4.
Complaint procedure:
2.4.1.
Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (with the exception of the Product complaint procedure, which was indicated in point 6 of the Regulations) The Customer may submit, for example: 2.4.2.
in writing to the address: ul. Poznańska 7, 12-100 Szczytno
2.4.3.
in electronic form via e-mail to the following address: karolina@karolinaaudycka.pl;
2.4.4.
it is recommended that the Service Recipient provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of irregularities; (2) the Customer's requests; and (3) contact details of the person submitting the complaint - this will facilitate and accelerate the consideration of the complaint by the Service Provider. The requirements provided in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
2.4.5.
The Service Provider shall respond to the complaint immediately, not later than within 14 calendar days from the date of its submission.
3. CONDITIONS FOR CONCLUDING THE SALES CONTRACT
3.1.
The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer has placed the Order using the Order Form in the Online Store in accordance with point 2.1.2 of the Regulations.
3.2.
The Product price shown on the Online Store website is given in Polish zlotys and includes taxes. About the total price including taxes of the Product being the subject of the Order, as well as about the delivery costs (including charges for transport, delivery and postal services) and about other costs, and when the amount of these charges cannot be determined - the obligation to pay them, the Customer is informed on the Online Store website when placing the Order, including when the Customer wishes to be bound by the Sales Agreement.
3.3.
The procedure for concluding a Sales Agreement in the Online Store using the Order Form
3.3.1.
Conclusion of a Sales Agreement between the Customer and the Seller takes place after the Customer has placed an Order in the Online Store in accordance with point 2.1.2 of the Regulations.
3.3.2.
After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for implementation occurs by sending the Customer an appropriate e-mail to the Customer's e-mail address provided during the submission of the Order, which contains at least the Seller's statement of receipt of the Order and its acceptance for implementation and confirmation of the conclusion of the Sales Agreement. As soon as the Customer receives the above e-mail, a Sales Agreement is concluded between the Customer and the Seller.
3.4.
Consolidation, protection and making available to the Customer the content of the concluded Sales Agreement is made by (1) providing these Regulations on the Online Store website and (2) sending the Customer the e-mail message referred to in point 3.3.2. Regulations. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller's Online Store.
4. METHODS AND DEADLINES FOR PAYMENT FOR THE PRODUCT
4.1.
The Seller provides the Customer with the following payment methods under the Sales Agreement:
4.1.1.
Payment on delivery on delivery.
4.1.2.
Payment in cash on personal pickup.
4.1.3.
Payment by bank transfer to the Seller's bank account.
4.1.4.
Electronic payments and payments by Visa, Visa Electron, MasterCard, MasterCard, MasterCard Electronic, Maestro, via Bluemedia.pl - possible current payment methods are set out on the Online Store's website in the information tab regarding payment methods and on the website http: / /www.bluemedia.pl.
4.1.4.1.
Settlements of electronic payments and payment cards are carried out in accordance with the Customer's choice via Bluemedia.pl. Electronic payments and payment cards are managed by:
4.1.4.1.1.
BlueMedia.pl - Blue Media S.A. company with its registered office in Sopot (address: ul. Powstańców Warszawy 6 81-718 Sopot), entered into the Register of Entrepreneurs of the National Court Register under the number: 0000320590, registration files kept by the District Court Gdańsk - Północ in Gdańsk, share capital in the amount of 2,000,000 PLN fully paid, NIP: 5851351185.
4.2.
Date of payment:
4.2.1.
If the Customer chooses cash payment on personal pickup, bank transfer, electronic payment or payment card payment, the Customer is obliged to make the payment within 7 calendar days from the date of the Sale Agreement.
4.2.2.
If the Customer chooses the payment on delivery on delivery, the Customer is obliged to make the payment on delivery.
5. COST, METHODS AND DEADLINE FOR DELIVERY AND RECEIPT OF THE PRODUCT
5.1.
Product delivery is available on the territory of the Republic of Poland.
5.2.
Delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including fees for transport, delivery and postal services) are indicated to the Customer on the Online Store's website in the "Delivery costs" tab and when placing the Order, including when the Customer wishes to be bound by the Sales Agreement.
5.3.
Personal collection of the Product by the Customer is free.
5.4.
The Seller provides the Customer with the following methods of delivery or collection of the Product:
5.4.1.
Postal delivery, cash on delivery.
5.4.2.
Courier delivery, cash on delivery.
5.4.3.
Personal pickup available at: ul. Poznańska 7, 12-100 Szczytno - on Business Days, from 07:00 to 15:00.
5.5.
5.5.1.
If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.
5.5.2.
If the Customer chooses the method of payment on delivery - from the date of the Sale Agreement.
5.6.
Product readiness for collection by the Customer - if the Customer chooses to collect the Product in person, the Product will be ready for collection by the Customer within 2 Business Days, unless a shorter period is given in the description of the Product or when placing the Order. In the case of Products with different terms of readiness for collection, the term of readiness for collection is the longest period provided, which, however, may not exceed 2 Business Days. The Customer will be additionally informed by the Seller about the readiness of the Product for collection by sending an appropriate e-mail to the Customer's e-mail address provided when placing the Order. The beginning of the period of readiness for the Product to be picked up by the Customer counts as follows:
5.6.1.
If the Customer chooses the method of payment by bank transfer, electronic payment or payment card - from the date of crediting the Seller's bank account or settlement account.
5.6.2.
If the Customer chooses the method of cash on delivery - from the date of the Sale Agreement.
6. PRODUCT COMPLAINTS (APPLICABLE TO SALE CONTRACTS CONCLUDED FROM DECEMBER 25, 2014)
6.1.
The basis and scope of the Seller's liability to the Customer, if the Product sold has a physical or legal defect (warranty) are set out in generally applicable law, in particular in the Civil Code (in particular in Articles 556-576 of the Civil Code).
6.2.
The Seller is obliged to provide the Customer with a Product without defects. Detailed information on the Seller's liability due to a Product defect and the Customer's rights are set out on the Online Store's website in the 'Complaint' tab.
6.3.
The complaint may be submitted by the Customer, for example:
6.3.1.
in writing to the address: ul. Poznańska 7, 12-100 Szczytno;
6.3.2.
in electronic form via e-mail to the following address: karolina@karolinaaudycka.pl;
6.4.
It is recommended that the customer provide in the complaint description: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the defect; (2) demanding how to bring the Product into compliance with the Sale Agreement or a statement on price reduction or withdrawal from the Sale Agreement; and (3) contact details of the person submitting the complaint - this will facilitate and accelerate the consideration of the complaint by the Seller. The requirements provided in the previous sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
6.5.
The Seller will respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer who is a consumer demanded replacement of the item or removal of the defect or made a statement on the price reduction, specifying the amount by which the price is to be reduced, and the Seller did not respond to this request within 14 calendar days, it is considered that the request was justified .
6.6.
The customer who exercises the warranty rights is obliged to deliver the defective product to the following address: ul. Poznańska 7, 12-100 Szczytno. In the case of a Customer who is a consumer, the cost of delivery of the Product shall be borne by the Seller, in the case of a Customer who is not a consumer, the cost of delivery shall be borne by the Customer. If, due to the type of Product or the way it was installed, the delivery of the Product by the Customer would be excessively difficult, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.
7.1.
Detailed information on the possibility for the Customer who is a consumer to use extrajudicial methods of dealing with complaints and redress as well as the rules for accessing these procedures are available on the website of the Office of Competition and Consumer Protection at: https://uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
7.2.
A contact point also operates at the President of the Office of Competition and Consumer Protection (phone: 22 55 60 333, email: kontakt.adr@uokik.gov.pl or in writing: Plac Powstańców Warszawy 1, Warsaw.), Whose task is, inter alia, to provide assistance to consumers in matters relating to the out-of-court resolution of consumer disputes.
7.3.
The consumer has the following examples of possibilities to use extrajudicial means of dealing with complaints and redress: (1) a request to settle a dispute to a permanent amicable consumer court (for more information please visit: http://www.spsk.wiih.org.pl/); (2) a request for out-of-court resolution of the dispute to the voivodeship inspector of Trade Inspection (more information on the website of the inspector competent for the place of business of the Seller) and (3) assistance from the poviat (municipal) consumer ombudsman or social organization whose statutory tasks include consumer protection (including the Consumer Federation, Association of Polish Consumers). Advice is provided, among others, by e-mail atady@dlakonsumentow.pl and at the consumer helpline number 801 440 220 (hotline open on Business Days between 8:00 and 18:00, connection fee according to the operator's tariff).
7.4.
At http://ec.europa.eu/consumers/odr there is a platform available for online dispute resolution between consumers and entrepreneurs at EU level (ODR platform). The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or service contract (more information on the platform's website or at the Office of Competition and Consumer Protection's website : https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php).
8. RIGHT TO WITHDRAW FROM AN AGREEMENT (APPLIES TO SALES AGREEMENTS CONCLUDED FROM DECEMBER 25, 2014)
8.1.
A consumer who has entered into a distance contract may, within 14 calendar days, withdraw from it without giving a reason and without incurring costs, except for the costs specified in point 8.8 of the Regulations. To meet the deadline, it is enough to send a statement before its expiry. A statement of withdrawal from the contract can be made, for example:
8.1.1.
in writing to the address: ul. Poznańska 7, 12-100 Szczytno;
8.1.2.
in electronic form via e-mail to the following address: karolina@karolinaaudycka.pl
8.2.
An exemplary model withdrawal form is included in Annex 2 to the Consumer Rights Act and is additionally available on the Online Store's website in the 'Withdrawal from the contract' tab. The consumer may use the template form, but it is not mandatory.
8.3.
The deadline to withdraw from the contract begins:
8.3.1.
for the contract under which the Seller issues the Product, being obliged to transfer its ownership (e.g. Sales Contract) - from taking possession of the Product by the consumer or a third party indicated by him other than the carrier, and in the case of a contract which: (1) includes many Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part or (2) consist in regular delivery of Products for a limited period of time - from taking possession of the first of the Products;
8.3.2.
for other contracts - from the date of the contract.
8.4.
In the event of withdrawal from a distance contract, the contract is considered void.
The Seller is obliged to immediately, not later than within 14 calendar days from the date of receipt of the Consumer's statement of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivery of the Product (except for additional costs arising from the delivery method chosen by the Customer other than the cheapest regular delivery method available in the Online Store). The seller reimburses the payment using the same method of payment as used by the consumer unless the consumer has expressly agreed to a different method of reimbursement that does not involve any costs for him. If you make a payment using a payment card, the refund will be made to the bank account assigned to the payment card with which the payment was made. If the Seller has not offered to collect the Product from the consumer himself, he may withhold the reimbursement of payments received from the consumer until he receives the Product back or the consumer provides proof of his return, depending on which event occurs first.
8.6.
The consumer is obliged to immediately, no later than within 14 calendar days from the day on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect, unless the Seller has offered to collect the Product himself. To meet the deadline, it is sufficient to return the Product before its expiry. The consumer may return the Product to the following address: ul. Poznańska 7, 12-100 Szczytno.
8.7.
The consumer is responsible for reducing the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
8.8.
Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear:
8.8.1.
If the consumer has chosen a method of delivery of the Product other than the cheapest regular delivery method available in the Online Store, the Seller is not obliged to refund the additional costs incurred by the consumer.
8.8.2.
The consumer bears the direct cost of returning the Product.
8.8.3.
In the case of a Product which is a service whose performance - at the express request of the consumer - began before the deadline to withdraw from the contract, the consumer who exercises the right to withdraw from the contract after making such a request, is required to pay for the services fulfilled until the withdrawal from the contract. The amount of payment is calculated in proportion to the scope of the service rendered, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.
8.9.
The right to withdraw from a distance contract is not entitled to the consumer in respect of contracts:
8.9.1.
9. PROVISIONS CONCERNING ENTREPRENEURS
9.1.
This section of the Regulations and the provisions contained herein apply only to Customers and Service Users who are not consumers.
9.2.
The Seller has the right to withdraw from the Sales Agreement concluded with the Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement, in this case, may occur without giving a reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.
9.3.
In the case of customers who are not consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in whole or in part, regardless of the payment method chosen by the Customer and the fact of concluding the Sales Agreement.
9.4.
Upon the release of the Product by the Seller, the carrier passes to the Customer who is not a consumer the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product. In such a case, the Seller shall not be liable for any loss, defect or damage of the Product arising from its acceptance for transport until its delivery to the Customer and for delay in the shipment.
9.5.
If the Product is sent to the Customer via a carrier, the Customer who is not a consumer is obliged to examine the parcel in time and in the manner adopted for such shipments. If it finds that during transport there was a loss or damage to the Product, it is obliged to perform all actions necessary to determine the liability of the carrier.
9.6.
In accordance with art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product to the Customer who is not a consumer is excluded.
9.7.
In the case of Service Recipients who are not consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating the reasons by sending the Customer a relevant statement.
The liability of the Service Provider / Seller in relation to the Service Recipient / Customer who is not a consumer, regardless of its legal basis, is limited - both as part of a single claim, as well as for all claims in total - to the amount of the price paid and delivery costs under the Sales Agreement, however, not more than up to one thousand zlotys. The Service Provider / Seller is liable to the Service Recipient / Customer who is not a consumer only for typical damages foreseeable at the time of conclusion of the contract and shall not be liable for lost profits to the Service Recipient / Customer who is not a consumer.
9.9.
All disputes arising between the Seller / Service Provider and the Customer / Service Recipient who is not a consumer shall be subject to the court having jurisdiction over the seat of the Seller / Service Provider.
10. PERSONAL DATA IN THE ONLINE STORE
10.1
The administrator of the personal data of the Service Recipients / Customers collected via the Online Store is the Seller.
10.2.
The personal data of the Service Recipients / Customers collected by the administrator via the Online Store are collected - in accordance with the will of the Service Recipient / Customer - in order to implement the Sales Agreement or contract for the provision of Electronic Services, as well as [...]
10.3.
Possible recipients of personal data of Online Store Customers:
10.3.1.
In the case of a Customer who uses the Online Store with the method of delivery by post or courier, the Administrator provides the Customer's collected personal data to the selected carrier or intermediary performing the shipment at the request of the Administrator.
10.3.2.
In the case of a Customer who uses the Online Store with the method of electronic payment or a payment card, the Administrator provides the Customer's collected personal data to the selected entity operating the above payments in the Online Store.
10.4.
The Service Recipient / Customer has the right to access their data and correct it. A request in this regard may be made, for example:
10.4.1.
in writing to the address: ul. Poznańska 7, 12-100 Szczytno;
10.4.2.
in electronic form via e-mail to the following address: karolina@karolinaaudycka.pl
10.5.
Providing personal data is voluntary, but failure to provide the personal data indicated in the Regulations necessary to conclude a Sales Agreement or contract for the provision of Electronic Services results in the inability to conclude this contract. The data necessary to conclude a Sales Agreement or contract for the provision of Electronic Services are also indicated each time on the Online Store website before the conclusion of the contract.
11. FINAL PROVISIONS
11.1
Agreements concluded through the Online Store are concluded in Polish.
11.2.
Change of Regulations:
11.2.1.
The Service Provider reserves the right to amend the Regulations for important reasons, i.e. changes to the law; changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations.
11.2.2.
In the event of conclusion of continuous contracts pursuant to these Regulations (e.g. provision of Electronic Services - Account), the amended regulations shall bind the Service Recipient, if the requirements specified in art. 384 and 384 [1] of the Civil Code, i.e. the Customer has been properly notified of the changes and has not terminated the contract within 14 calendar days of the date of notification. In the event that a change in the Regulations results in the introduction of any new fees or increase in existing fees, the Customer who is a consumer has the right to withdraw from the contract.
11.2.3.
In the case of conclusion of contracts other than continuous contracts pursuant to these Regulations (e.g. Sales Agreement), amendments to the Regulations will not in any way affect the acquired rights of Service Recipients / Customers who are consumers before the date of entry into force of amendments to the Regulations, in particular changes to the Regulations will not impact on already placed or submitted Orders and concluded, implemented or executed Sales Agreements.
11.3.
In matters not covered by these Regulations, generally applicable provisions of Polish law shall apply, in particular: the Civil Code; the Act on the provision of electronic services of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204, as amended); for Sales Agreements concluded from December 25, 2014 with Customers who are consumers - the provisions of the Act on Consumer Rights of May 30, 2014 (Journal of Laws of 2014, item 827, as amended); and other relevant provisions of applicable law.